Understanding Retirement Village Accreditation and Standards of Care | Parkes Champion Post
One of the most important yet often overlooked parts of choosing the right retirement village for you is to take the time to read and evaluate that retirement village’s accreditation and care standards as they stand. presented in contracts, introductory documentation and the village code of conduct. conduct.
It is common for retirement villages to provide all these documents to older people who are actively seeking to register and secure their place in this particular village.
Even if you only get a full picture of this retirement village’s accreditation and standards of care outlined about to sign up, Australian seniors are still encouraged to ‘shop around’ and consider a variety of retirement village contracts using family and legal assistance in order to find a caregiver who is best suited to support their lifestyle and meet their personal needs.
But what are you supposed to look out for when reading retirement village contracts? There is usually a balance between the accreditation required by industry and the regulatory requirements for care.
Along with these standard documents, you may find that some villages also have specialized standards to accommodate various residents, whether they are minority residents or residents requiring highly specialized care.
We will explore some of the more common standards of care you may encounter during the process of find the perfect retirement village to meet your needs.
What is the retirement village accreditation?
First, though, you might be wondering what retirement village accreditation actually means. Retirement Village Accreditation is an internationally recognized process designed to assess and approve the quality of services provided by an accredited retirement village.
Accreditation is issued by the Australian Government Aging Care Quality and Safety Commission. The Commission uses its own legislated quality standards to assess whether or not a retirement village meets the guidelines for receiving accreditation.
Simply put, accrediting your retirement village is in itself an assurance that that village and its facilities meet government standards of care.
Moving now to common care standards, one particular set of standards that you are likely to find at the top of your introductory material pile is the ARVAS (Australian Retirement Village Accreditation Scheme) standards.
ARVAS standards are jointly owned by the Property Council of Australia and Leading Age Services Australia (LASA). These standards consist of seven different quality areasthese being:
- Community Manager
- Human Resource Management
- Entry and exit of residents
- Resident engagement and feedback
- Environment, services and facilities
- Safety and Security
- Resident Care
The ARVAS Standards were developed to assist retirement villages in gaining accreditation with the Commission and provide a framework for villages to maintain compliance with Commission quality standards. Essentially, retirement villages use ARVAS standards to ensure that the quality of their care and services meets government regulations.
CIQ Health and Community Services Standards
QIC (or Quality Improvement Council) health and community service standards are always a plus to be seen alongside ARVAS standards, as they are generally touted by retirement villages looking to make continuous improvements in their care, services and facilities.
Any retirement village with an overview of CIQ standards in their introductory package is likely to also have a growth or development plan in place to strengthen their resident services over a period of time.
The QIC standards were developed by the QIC in 1990, but are now owned and managed by Quality Innovation Performance (QIP) Ltd, following a merger between the two organizations in 2013. QIP also supports retirement villages and other providers cards to achieve certification to a range of other standards, including ARVAS and the others described in this article.
National Standards for Mental Health Services (NSMHS)
If you are concerned about mental health services in your pre-selected retirement villages, then the NSMHS is a set of standards of care that you should be aware of and look out for when selecting your ideal retirement village provider.
The NSMHS was developed and is still owned by the Australian Government Department of Health. Today, the NSMHS is designed to provide a variety of different mental health services to Village residents, including community mental health services, bed-based services, and access to private and public hospitals.
It should be noted that although the NSMHS is interested in improving mental health services in retirement villages, it is distinct from Suicide Prevention Australia’s own accreditation program and their suicide prevention standards in Australia. Older people and their families should decide if Suicide Prevention Australia accreditation would be ideal alongside NSMHS accreditation.
The Diagnostic Imaging Accreditation System (or DIAS) is another government-funded national accreditation system designed specifically for clinics or facilities that provide diagnostic imaging services.
Like the NSMHS, the DIAS standards were also established by the Department of Health as a means of standardizing requirements for clinics or on-site facilities in retirement villages as well as healthcare providers in other industries.
Since DIAS standards must naturally take into account the care, maintenance and operation of specialized medical machinery such as X-ray and MRI machines, DIAS accreditation is comparatively more difficult to achieve than other standards that we have described here.
Fortunately, the Ministry of Health provides an abundance of physical care and digital resources retirement villages that offer diagnostic imaging services to ensure that all residents of the village maintain access to these quality services.
Rainbow tick standards
The Rainbow Tick is quite different from the other standards we have described above, simply because it is more about safety through inclusion and social infrastructure than medical care, although there are still aspects medical care involved in obtaining a Rainbow Tick accreditation.
In short, the Rainbow Tick Standards were designed by Rainbow Health Australia to ensure that residents who are members of the LGBTQIA+ community retain access to quality care in their retirement village.
Seniors who are members of the LGBTQIA+ community should seriously consider choosing a retirement village that has Rainbow Tick accreditation, as they can be assured that this care provider will have all the infrastructure and information necessary to provide these seniors with quality care. highest quality. and a continued sense of belonging, inclusiveness and safety in their wider community.
What to look for in your retirement village Code of conduct
The last document you are likely to review in your introductory package is the code of conduct provided by your retirement village. You can expect this document to be around 25 to 30 pages and consist of overviews of your village’s administrative framework for violations of retirement village contracts, community rules, or grievances among village residents.
Most retirement villages will use the industry standard code of conduct for retirees which was developed by the Retirement Living Council and LASA. This means that you can expect all of the codes of conduct provided by each of your pre-selected retirement villages to be more or less the same.
This is a good thing for two reasons. First, it means less reading for you and your loved ones. Second, it means that you can expect your selected retirement villages to meet industry safety and security standards, including following industry standard protocols in the event of resident disputes or grievances. .
As you can see, retirement village accreditation has many different facets, and it’s likely that all seniors will have their own list of standards of care to monitor. For this reason, we strongly recommend that seniors seek legal assistance when reviewing retirement village contracts to ensure that their selected retirement village is prepared to meet their unique care needs. .